If your iPhone or iPad is broken (or you don’t have one) and you can’t use the Apple Support app, don’t worry! You can also set up an appointment online using your Mac or any other device with an Internet connection. RELATED: What You Need to Know About iPhone and iPad Backups How to Make a Genius Bar Appointment from Your Web Browser Most importantly, you’ll want to back up your device to avoid losing data. When you’re satisfied, tap the “Reserve” button at the bottom of the screen.īefore you head to your appointment, be sure to read Apple’s instructions for preparing your device for service. ![]() On the Summary page, check the details of your appointment. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Select the location where you’d like to make an appointment, and then choose a date and time that work for you. Apple is an equal opportunity employer that is committed to inclusion and diversity. You can also tap the “Map” button at the top of the screen to see nearby Apple Store locations on a map. ![]() The locations closest to you are listed first. ![]() From here you can create a new appointment, or cancel or reschedule an existing appointment. On the following screen, you’ll see a list of nearby Apple Stores where you can make a Genius Bar appointment. If you have iOS though, you can cancel or reschedule using Apples Apple Store.app.
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